Terms of Use

Terms of Use


Terms And Conditions

Please read these terms and conditions carefully. By accessing this website you agree to be bound by the terms and conditions below. These terms and conditions are subject to change. Any changes will be incorporated into the terms and conditions posted to this website from time to time. If you do not agree with these terms and conditions, please do not access this website.

Unauthorized use of Bloom Bank Africa’s Websites and systems, including but not limited to unauthorized entry into Bloom Bank Africa’s systems, misuse of passwords, posting of objectionable or offensive content or your unauthorized use of legally protected third party content, or misuse of any information posted to a site, is strictly prohibited.

You acknowledge that Bloom Bank Africa may disclose and transfer any information that you provide through this Website to (i) any company within the Bloom Bank Africa group, its affiliates agents or information providers; (ii) to any other person or entity with your consent; or (iii) if we have a right or duty to disclose or are permitted or compelled to so disclose such information by law. You consent to the transmission, transfer or processing of such information to, or through, any country in the world, as we deem necessary or appropriate, and by using and providing information through this Website you agree to such transfers. Use of this Website, including any patterns or characteristics concerning your interaction with it, may be monitored, tracked and recorded. Anyone using this Website expressly consents to such monitoring, tracking and recording.

You agree not to attempt to log on to the Website from any country under sanctions by the Office of Foreign Assets Control (OFAC). Information regarding which countries are under sanctions may be obtained on the U.S. Department of the Treasury website. Any attempt to log on to the Website from one of these countries may result in your access being restricted and/or terminated.

If you use Bloom Bank Africa’s Website or systems to access data related to any account(s) of which you are not the owner or authorized user as reflected in Bloom Bank Africa’s systems, you shall indemnify, defend, and hold harmless Bloom Bank Africa and all of its direct and indirect subsidiaries, officers, directors, employees, agents, successors, and assigns from any and all losses, liabilities, damages, and all related costs and expenses, arising from, relating to, or resulting (directly or indirectly) from such access. Further, without limiting Bloom Bank Africa’s rights or your obligations under any other provision of these Terms and Conditions, and notwithstanding the same, in the event of any actual or reasonably suspected unauthorized access to the personal information of a customer (including but not limited to customer names, addresses, phone numbers, bank and credit card account numbers, income and credit histories, and social security numbers) under your control or subsequent to and arising from your past exercise of control, direct damages in connection with any such breach will include the cost and expenses of investigation and analysis (including by law firms and forensic firms), correction or restoration of any destroyed, lost or altered data, notification to affected customers, offering and providing of credit monitoring, customers service, or other remediation services, and any related cost. Bloom Bank Africa ’s rights to indemnity under this section are in addition to all other rights and remedies available at Law or in equity. Any exercise by Bloom Bank Africa of its rights to indemnification shall be without prejudice to such other rights and remedies. You manifest your assent to this indemnity by accessing account data through Bloom Bank Africa’s Website or systems, notwithstanding the terms of any agreement you have with a customer or an account owner stating otherwise. This indemnity includes but is not limited to losses associated with (1) a data breach of your system(s) and (2) a data breach of the system(s) of any person or entity with whom you provided or shared Bloom Bank Africa customer account data.

Copyright Notices

The works of authorship contained in the Bloom Bank Africa.com Website (the “Website”), including but not limited to all design, text, sound recordings and images, are owned, except as otherwise expressly stated, by Bloom Bank Africa or one of its subsidiaries, (“Bloom Bank Africa”). Except as otherwise expressly stated herein, they may not be copied, transmitted, displayed, performed, distributed (for compensation or otherwise), licensed, altered, framed, stored for subsequent use or otherwise used in whole or in part in any manner without Bloom Bank Africa’s prior written consent, except to the extent permitted by the Gambian Copyright Act of 2004 as amended, and then, only with notices of Bloom Bank Africa’s proprietary rights provided that you may download information and print out hard copies for your personal use, so long as you do not remove any copyright or other notice as may be contained in information, as downloaded.

Trademark Notices

Bloom Bank Africa is the marketing name for the retail financial services activities of Bloom Bank Africa and its subsidiaries and affiliates in the Africa. “Bloom Bank Africa. “Bloom Bank Africa,” the Bloom Bank Africa logo and the Lotus Symbol are trademarks of Bloom Bank Africa . Other featured words or symbols, used to identify the source of goods and services, may be the trademarks of their respective owners.

Web Content and Materials

The information on this Website is for information purposes only. It is believed to be reliable, but Bloom Bank Africa does not warrant its completeness, timeliness or accuracy. The information on the Website is not intended as an offer or solicitation for the purchase of Bloom Bank Africa, any other security or any financial instrument.

The information and materials contained in this Website-and the terms and conditions of the access to and use of such information and materials-are subject to change without notice. Products and services described, as well as, associated fees, charges, interest rates, and balance requirements may differ among geographic locations. Not all products and services are offered at all locations.

You agree that (i) you will not engage in any activities related to the Website that are contrary to applicable law, regulation or the terms of any agreements you may have with Bloom Bank Africa, and (ii) in circumstances where locations of the Website require identification for process, you will establish commercially reasonable security procedures and controls to limit access to your password or other identifying information to authorized individuals.

Bloom bank africa or its suppliers may discontinue or make changes in the information, products or services described herein at any time without prior notice to you and without any liability to you. Any dated information is published as of its date only, and bloom bank africa does not undertake any obligation or responsibility to update or amend any such information. Bloom bank africa reserves the right to terminate any or all website offerings or transmissions without prior notice to the user. Furthermore, by offering this website and information, products or services via this website, no distribution or solicitation is made by bloom bank africa to any person to use the website or such information, products or services in jurisdictions where the provision of the website and such information, products or services is prohibited by law.

Potential Disruption of Service

Access to the Website may from time to time be unavailable, delayed, limited or slowed due to, among other things:
• Hardware failure, including among other things failures of computers (including your own computer), servers, networks, telecommunication lines and connections, and other electronic and mechanical equipment
• Software failure, including among other things, bugs, errors, viruses, configuration problems, incompatibility of systems, utilities or applications, the operation of firewalls or screening programs, unreadable codes, or irregularities within particular documents or other content
• Overload of system capacities
• Damage caused by severe weather, earthquakes, wars, insurrection, riots, civil commotion, act of God, accident, fire, water damage, explosion, mechanical breakdown or natural disasters
• Interruption (whether partial or total) of power supplies or other utility of service
• strike or other stoppage (whether partial or total) of labor
• Governmental or regulatory restrictions, exchange rulings, court or tribunal orders or other human intervention
• Any other cause (whether similar or dissimilar to any of the foregoing) whatsoever beyond the control of Bloom Bank Africa

Links to Other Sites

Links to non-Bloom Bank Africa Websites are provided solely as pointers to information on topics that may be useful to the Websites, and Bloom Bank Africa has no control over the content on such non-Bloom Bank Africa Websites. If you choose to link to a Website not controlled by Bloom Bank Africa, Bloom Bank Africa makes no warranties, either express or implied, concerning the content of such site, including the accuracy, completeness, reliability or suitability thereof for any particular purpose, nor does Bloom Bank Africa warrant that such site or content is free from any claims of copyright, trademark or other infringement of the rights of third parties or that such site or content is devoid of viruses or other contamination. Bloom Bank Africa does not guarantee the authenticity of documents on the Internet. Links to non-Bloom Bank Africa sites do not imply any endorsement of or responsibility for the opinions, ideas, products, information or services offered at such sites, or any representation regarding the content at such sites.


Because of the possibility of human and mechanical error as well as other factors, the website (including all information and materials contained on the website) is provided “As is” “As available”. Bloom bank africa and third-party data providers are not providing any warranties and representations regarding the website. Bloom bank africa and third-party data providers disclaim all warranties and representations of any kind with regard to the website, including any implied warranties of merchantability, non-infringement of third-party rights, freedom from viruses or other harmful code, or fitness for any particular purpose. Further, bloom bank africa will not be liable for any delay, difficulty in use, inaccuracy of information, computer viruses, malicious code or other defect in this website, or for the incompatibility between this website and files and the user’s browser or other site accessing program. Nor will bloom bank africa be liable for any other problems experienced by the user due to causes beyond bloom bank africa’s control. No license to the user is implied in these disclaimers.

Bloom bank africa and third party data providers do not warrant the accuracy, adequacy, or completeness of the information and materials contained on the website and expressly disclaims liability for errors or omissions in the materials and information. Furthermore, bloom bank africa and its affiliates will not be liable for any delay, difficulty in use, computer viruses, malicious code, or other defect in website, any incompatibility between the website and the user’s files and the user’s browser or other site accessing program, or any other problems experienced by the user due to causes beyond bloom bank africa and its affiliates’ control. No license to the user is implied in these disclaimers. Nothing herein shall be construed as limiting or reducing bloom bank africa’s responsibilities and obligations to clients in accordance with applicable laws and regulations.
Under no circumstances will bloom bank africa be liable for any lost profits, lost opportunity or any indirect, consequential, incidental, special, punitive, or exemplary damages arising out of any use of or inability to use the website or any portion thereof, regardless of whether bloom bank africa has been apprised of the likelihood of such damages occurring and regardless of the form of action, whether in contract, warranty, tort, (including negligence), strict liability, or otherwise.

Enforceability and Governing Law

In the event any of the terms or provisions of these Terms and Conditions shall be held to be unenforceable, the remaining terms and provisions shall be unimpaired and the unenforceable term or provision shall be replaced by such enforceable term or provision as comes closest to the intention underlying the unenforceable term or provision. These Terms and Conditions shall be subject to any other agreements you have entered into with Bloom Bank Africa. The user’s access to and use of the Bloom Bank Africa.com Website, and the terms of this disclaimer are governed by the laws of The Gambia.